Shipping Policy

At Travel Shack, we aim to deliver your order quickly and reliably. Please review the following shipping terms before placing your order.

1. Processing Times

• Orders are typically processed within 1–3 business days after payment is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Timeframes

• Standard shipping within Australia: 5–10 business days.

• International shipping: 10–20 business days, depending on destination and customs clearance.

• Delivery times are estimates only and may vary due to factors outside our control (e.g., carrier delays, customs, weather).

3. Shipping Costs

• Shipping costs are calculated at checkout based on your location and selected shipping method.

• Promotional offers such as free shipping will be clearly displayed at checkout when applicable.

4. Order Tracking

• Once your order has shipped, you will receive a tracking number through your account dashboard.

• Tracking updates may take up to 48 hours to appear after dispatch.

5. Customs, Duties & Taxes

• International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

• These charges are the responsibility of the customer and are not included in the product or shipping price.

6. Risk of Loss

• All orders are shipped with tracking.

• Risk of loss or damage passes to the customer once the order is delivered to the shipping address provided.